Ana Gonçalves

Secretária Geral @ Associação Portuguesa de Contact Centers (APCC)

Ana Rita Simões

Ana Rita Simões

Operations Director @ Allianz Partners

Carlos Gonçalves

Carlos Gonçalves

CEO @ Avila Spaces

Cândido Ferreira

Senior Manager | BPO & Contact Center Unit @ ManpowerGroup

Cláudia Rodrigues

Diretora Geral @ Leads4Sales

Cláudia Serra

Cláudia Serra

Diretora do Serviço de Atendimento ao Cliente @ CTT

Cristiani Oliveira

Cristiani Oliveira

Mystery Shopping Director @ Intercampus

Eduardo Matos

Eduardo Matos

Director Customer Service @ TAP Portugal

Eva Laranjeira

General Manager @ Grupo Venta Proactiva

Fátima Costa

Diretora de Outsourcing

Fernando Matos

Partner & Co-Founder @ Closer

Jorge Pires

José Carlos Ribeiro

Presidente Assembleia Geral @ APROCS

Ladislau Batalha

Ladislau Batalha

Vice President Customer Contact @ Etisalat Emirados Árabes Unidos

Luís Ferreira

Customer Operations Manager @ Worten

Manuel Alçada

Manuel Alçada

Diretor Executivo @ Happy Work

Nuno Margarido

Managing Director @ Ventask

Pedro Empis

Business Director | Outsourcing @ Randstad Portugal

Rui Marques

CEO @ GoContact

Rui Santos

General Manager @ InPar

Rui Teixeira

Chief Operations Officer @ ManpowerGroup

Sandra Matos

Head of Operations @ SIBS Processos

Vânia Delgado

Vânia Delgado

Managing Director @ Ucall